Terms & Conditions
Welcome to VigourWatch.co.za. By accessing or using our website, products, or services, you agree to comply with the Terms & Conditions outlined below. Please read them carefully before making a purchase.
1. Definitions
- “We”, “us”, “our” refer to VigourWatch.
- “You”, “customer”, “user” refers to anyone visiting or purchasing from the website.
- “Website” refers to www.vigourwatch.co.za and all associated pages.
2. Use of This Website
2.1 You must be 18 years or older to place an order.
2.2 You agree not to misuse the website, engage in fraud, attempt unauthorised access, or violate any applicable laws.
2.3 We may suspend or block access to users who violate our policies.
3. Product Information
3.1 We make every effort to describe our smartwatches accurately.
3.2 Colours, features, or specifications may vary slightly due to screen settings or supplier updates.
3.3 We reserve the right to update product information and pricing at any time without notice.
4. Pricing & Payments
4.1 All prices on our website are listed in South African Rands (ZAR) and include VAT.
4.2 We reserve the right to adjust pricing without prior notice.
4.3 Payments are processed securely through trusted third-party gateways.
4.4 VigourWatch does not store or have access to your credit card information.
5. Orders & Acceptance
5.1 Placing an order does not guarantee acceptance.
5.2 We reserve the right to cancel or refuse orders due to:
- Suspected fraud
- Incorrect pricing
- Out-of-stock items
- Incorrect information provided
5.3 If your order is cancelled, you will be fully refunded.
6. Shipping & Delivery
6.1 Orders are processed within 1–2 business days.
6.2 Delivery usually takes 2–5 business days depending on your location.
6.3 Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen events.
6.4 VigourWatch is not responsible for delays caused by third-party couriers.
7. Returns, Refunds & Warranty
7.1 Our Refund & Returns Policy forms part of these Terms & Conditions.
7.2 Products may be returned within 7 days under the conditions stated in the Refund Policy.
7.3 Defective items may qualify for replacement or refund under the CPA’s 6-month warranty on faulty goods.
7.4 Warranty does not cover:
- Damage caused by misuse
- Water damage (unless rated for water resistance)
- Physical breakage or accidental damage
- Wear and tear
- Unauthorised repairs or modifications
8. User Accounts
8.1 Creating an account is optional.
8.2 You are responsible for:
- Keeping login details secure
- Ensuring the information you provide is accurate
- Any activity that occurs under your account
8.3 We reserve the right to suspend accounts violating our policies.
9. Limitation of Liability
9.1 VigourWatch is not liable for:
- Loss of data
- Indirect or consequential damages
- Health-related outcomes based on device readings
- Improper use of our products
9.2 Smartwatch health metrics are not a medical diagnosis and should not replace professional medical advice.
10. Intellectual Property
10.1 All website content—including text, graphics, logos, product images, and layout—belongs to VigourWatch.
10.2 You may not copy, distribute, reproduce, or use any content without written permission.
11. Privacy Policy
11.1 By using our site, you consent to the collection and use of data as described in our Privacy Policy.
11.2 We do not sell or rent personal data to third parties.
12. Fraud Prevention
12.1 Orders may be held for verification if flagged by the payment gateway.
12.2 We may request ID, proof of address, or bank confirmation for security purposes.
13. Changes to Terms
13.1 We may update these Terms & Conditions at any time.
13.2 Continued use of the site after changes means you accept the updated terms.
14. Governing Law
These Terms are governed by South African law and fall under the jurisdiction of South African courts.
15. Contact Us
For questions relating to these Terms & Conditions, you may contact us at: